Privacy Policy
This page is a translation provided for information only. The French version is the only legally binding one and prevails in case of any difference.
What sort of information do we collect?
We receive, collect and store any information that you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the internet; your login details; your email address; your password; information about your computer and connection, and your purchase history. We may use software tools to measure and collect session information, including page response times, the duration of visits to certain pages, information on interactions between pages, and the methods used to navigate away from the page. We also collect personally identifiable information (including name, email address, password and communications); payment details (including credit card information); comments; feedback; product reviews; recommendations; and personal profile information.
How do we collect information?
When you carry out a transaction on our website, as part of the process, we collect the personal information you provide to us, such as your name, address and email address. Your personal information will only be used for the specific purposes mentioned above.
Why do we collect such personal information?
We collect this non-personal and personal information for the following purposes:
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To provide and operate the services;
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To provide our users with ongoing assistance and technical support;
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To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or derived non-personal information, which we or our business partners may use to provide and improve our respective services;
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To comply with applicable laws and regulations.
How do we store our visitors’ personal information?
Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that enables us to sell our products and services to you. Your data may be stored via Wix.com’s data storage, databases and general applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company comply with the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint initiative of brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help to ensure the secure processing of credit card information by our shop and its service providers.
How do we communicate with our visitors?
We may contact you to provide you with information about your account, to resolve issues with your account, to resolve a dispute, to collect fees or amounts due, to seek your feedback via surveys or questionnaires, to send updates about our company, or, where necessary, to contact you to ensure compliance with our terms of use, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text message and post.
Consent:
If you no longer wish us to process your data, please contact us at contact@tateatam.fr or send us a letter to Ta Tea Tam, 4805b route de Dieulefit, 26160 Le Poet Laval.
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Updates to the privacy policy
We reserve the right to amend this privacy policy at any time, so please check it regularly. Any changes or clarifications will take effect as soon as they are published on the website. If we make any significant changes to this policy, we will notify you here of the update, so that you are aware of what information we collect, how we use it and, where applicable, under what circumstances we use and/or disclose it.